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Background

Background

CCL began exploring the dynamics of derailment among North American executives in 1983. Results from this research have been used in training programs, assessment instruments, and numerous human-resources initiatives in several organizations. Those results also came together with CCL faculty design efforts during the creation of Foundations of Leadership (FOL), a three-day activity-enriched program that teaches the basics of effective leadership.

FOL focuses on personal awareness and growth, working relationships, influence skills, and conflict resolution. That last point emerged as a key theme during the program’s design. CCL used its extensive experience in educating leaders in the area of personal awareness to develop a way to approach conflict that moved beyond negotiation or tactics. Instead, CCL asked FOL participants to become aware of their thoughts and feelings about conflict, to be aware of the influence that reason and emotion exert during a conflict situation, and to be mindful of those thoughts and feelings as a means of managing conflict so that it enriches working relationships instead of damaging them.


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