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A Process for Managing Conflict > During the Conflict Resolution Session

During the Conflict Resolution Session

After you have reviewed the items mentioned above in preparation for a discussion, you are ready to conduct a one-to-one conflict resolution session. The following guidelines can help you conduct a session that gives both sides a good chance of moving toward a resolution.

Establish a climate for mutual problem solving. Indicate your desire to seek a mutually satisfactory and satisfying outcome that will be the best for both sides and the organization.


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