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Managing Conflict with Your Boss > Sharpening Your View

Sharpening Your View

Once you understand your boss’s expectations of your performance, you can begin to review how you see your boss. It’s usually the case that individuals lean toward one of two common views located at each extreme of a range of perspectives. Those extremes reflect what can be called a low conflict or a high conflict view. To grasp in which of these two camps your view falls, think objectively about your boss. Separate yourself as much as you can from any emotional ties related to your boss. Consider your boss only as a position, not as a person you may not like. How do you see that position relative to your own?

Low Conflict ExtremeHigh Conflict Extreme
You see your boss as having indisputable authority.You see your boss’s authority as illegitimate or undeserved.
You avoid and minimize conflict with your boss. You promise too much and cave in to unreasonable demands.You are in a constant state of war with your boss. You interpret everything your boss does as a sign that he or she has no faith in your ability to do the job. Your boss seems so removed that you never know what is expected of you. Decisions that affect your work are made without your input.



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