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Lessons of Experience

Lessons of Experience

It’s possible to work toward a solution for a conflict you’re having with your boss but meet obstacles unrelated to performance and expectation issues. Sometimes a conflict management strategy falls short because of differences in personalities and behavioral styles. For that reason, it’s a good idea to have more than one approach to the problem. One way to gather additional conflict management strategies is to reflect upon your relationship with your direct reports. Think about how you work with your group and answer the following questions to gain insights into how you might more effectively manage conflict with your boss.

  • Do you see similarities in your relationships with your direct reports and the relationship you have with your boss?

  • Do conflicts arise between you and your direct reports that are similar to the conflicts that occur between you and your boss?

  • What kinds of performance and relationship expectations do your direct reports have for you?

  • What kinds of performance and relationship expectations do you have for your direct reports?

  • What feedback have your direct reports given you about your leadership style?

  • Compare the feedback you have received from your direct reports and the way you would describe your boss’s leadership style. What are the differences and what are the similarities?

  • What methods or strategies have you used to manage conflict with your direct reports that you might be able to use to manage the conflict with your boss?


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