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Background

Background

The Center for Creative Leadership’s Foundations of Leadership program (FOL) is a three-day activity-enriched experience that teaches the basics of effective leadership. FOL focuses on personal awareness and growth, working relationships, influence skills, and conflict resolution. That last point—conflict resolution—emerged as a key theme during the program’s design.

CCL used its extensive experience in educating leaders in the area of personal awareness to develop a way to approach conflict that moved beyond negotiation or tactics. Instead, CCL asked FOL participants to become aware of their thoughts and feelings about conflict, to be aware of the influence that reason and emotion exert during a conflict situation, and to be mindful of those thoughts and feelings as a means of managing conflict so that it enriches working relationships instead of damaging them.


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