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Part I: Understanding Human Relations Sk... > Practicing the Mutual Reward Theory

Chapter 7. Practicing the Mutual Reward Theory

It is usually easy to initiate positive relationships in the workplace. The challenge comes in building and maintaining these relationships for the benefit of all concerned. One way to help this happen is to see that each individual receives rewards from the other party that are approximately equal in value. This simple reward exchange policy is the basis for the Mutual Reward Theory.

MRT reasons that for a relationship to remain healthy, both parties must benefit. That is, a voluntary, essentially equal exchange of benefits must exist between the two parties. The rewards need not be the same in kind or number, but when one person starts to receive more than he or she gives, the relationship is vulnerable.


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