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Chapter 4. Leveling the Workload

In any team situation, every person is expected to carry a fair share of the workload. Managers have the responsibility of evaluating the individual contribution of team members. It is natural for some individuals to carry a slightly heavier load because of ability, experience, motivation, or pride. Small productivity imbalances are no problem. But when a gap becomes noticeably excessive, team relationships often deteriorate.

Sometimes high producers become emotionally disturbed over the low productivity of others. As a result, high producers may sound off and lose the support of other team members or allow their own productivity to suffer. Result? Departmental productivity drops.


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