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Preface

Preface

The relationships you create and maintain with others, whether in your career or personal life, should be viewed as treasures. They are the jewels of living. When relationships are healthy, open, fun, and mutually rewarding, they can enrich your life far beyond material possessions. Good relationships will sustain you in hard times.

But interpersonal human dealings are fragile and demand tender loving care. Even when they seem strong, they can never be taken for granted. Those who become skillful at creating and maintaining ongoing positive relationships enjoy more successful careers and happier personal lives. We sometimes refer to these individuals as being human-relations smart.

Although this book’s emphasis is career or working relationships, all ideas, principles, and techniques can be applied to your personal life. Good luck as you learn to “win at human relations.”—Elwood N. Chapman

Every day we are involved in many aspects of human relations. Some of us excel while others struggle to interact with people in a positive way. The late Elwood Chapman’s years of experience in working with people on several levels provided a rich foundation for this book and the many others he wrote.

It was a great honor to revise this book. The core concepts are still fundamentally sound. The greatest change in the book was choosing different words to communicate the importance of recognizing behaviors that can lead to self-sabotage. The examples were changed to create more current work situations, to enable you, the reader, to apply it to your life. I have focused on the importance of building relationships and highlighted trigger points that can weaken relationships.

As you read this book, choose the ideas and tips that are best suited to your situation and form a plan of how you will best use the information. Plan for success and you will be a winner at human relations. Enjoy the journey.


Acknowledgments

I would like to thank Paula Butterfield, Ph.D., for her help and encouragement on this project. Her wisdom and caring about the revisions were very valuable. I would also like to thank Michael Brickey, Ph.D., for his insight into the content changes. A special thanks to my cheerleaders in life: Bob, Shirley, Julie, and Robin.

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