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Chapter 9. Avoiding Absenteeism and Tard... > CASE STUDY: CONFLICTING RELATIONSHIP...

CASE STUDY: CONFLICTING RELATIONSHIPS

Jennifer, an experienced office professional, was immediately impressed with Victoria when she joined the department. Jennifer went out of her way to help Victoria feel comfortable in her new environment. As a result, Victoria introduced Jennifer to social friends away from work. Soon they were enjoying evenings out together and wound up sharing an apartment. It appeared, on the surface, to be a mutually rewarding arrangement. But after a few months, it became apparent that Victoria did not have a genuine interest in her job. Her productivity never improved and required substantial co-worker support.

Soon, to the surprise of others, Jennifer started making excuses for her friend. Although Jennifer had an excellent image and was considered management material before Victoria arrived, she was now viewed as a person with questionable judgment. Without being fully aware of what was happening, Jennifer began to sabotage herself in what had started to be a legitimate, mutually rewarding relationship. Looking back later, Jennifer made these comments:


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