• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL

Part V: APPENDIX > Final Review Questions and Answers

Appendix. Final Review Questions and Answers

  When it comes to human relations, I get the idea that an ounce of prevention is worth a pound of cure. Am I right?
  Absolutely! Once self-sabotage starts, it is difficult to contain. Thus, the better you become at maintaining relationships, the fewer conflicts you will face.
  Wouldn’t the passage of time cause some working relationship conflicts to disappear without action from either party?
  Sometimes, but not always. And even when it does happen, a great deal of distress and loss of productivity could have occurred before time pushed the conflict into the distance. Open communication at the beginning can often keep this from happening.
  What kind of commitment is necessary to win at human relations?
  A sincere, determined three-part commitment: (1) Continue to improve your human relations skills, (2) Use MRT to restore any broken relationships, and (3) Recognize that the moment you lose your positive attitude, you are sabotaging yourself.
  Is it possible for someone to remain sufficiently positive during a long-term relationship conflict at home so co-workers will not be negatively affected?
  When off-the-job problems are severe, it usually affects job performance. That is one reason employee-assistance programs, supported by management, can contribute to productivity.
  If people are not accustomed to confronting others who are trying to sabotage them, won’t taking such a step take an emotional toll?
  Temporarily, yes, but the damage from permitting an intimidating relationship to continue could be far greater. Another advantage to confronting others is that it probably will not be so difficult, or damaging, the next time it is necessary.
  When is enough enough? When should a conflict cause an individual to pack up and leave a job or organization?
  Once the sabotaging process between a supervisor and a worker reaches an advanced stage, it may be time to seek a transfer or look to another firm. A conflict between two co-workers may deserve a softer treatment. All of this assumes that attempts to heal the relationship have occurred.



Not a subscriber?

Start A Free Trial

  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint