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Part I: Understanding Conflict Managemen... > Nine Approaches—Applying Each Strate...

Chapter 3. Nine Approaches—Applying Each Strategically

Just as serious golfers play best with a full set of clubs, you can more effectively handle the sand traps of disagreement with a full set of strategic approaches.

Your MODI scores give you insight into which approaches you currently prefer and which you may neglect. To understand the meaning of your scores fully, however, you need definitions and a general idea of where each approach can be used appropriately.


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