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About the Author

About the Author

Herbert S.Kindler, Ph.D., developed the material for this book in the course of providing training programs on managing conflict and disagreement for IBM, General Motors, ARCO, Hughes Aircraft Company, American Association of Retired Persons, City of Santa Barbara, TRW, Purdue University Hospitals, JVC, U.S. Navy, Mercedes Benz, UCLA, Navistar, and Starbucks among others.

His 25 years of experience in a variety of positions include chief executive officer. Dr. Kindler graduated from M.I.T. and received his doctorate in management from UCLA.

As director of the Center for Management Effectiveness, he provides consulting and training services. Dr. Kindler conducts management seminars in the United States and abroad and is listed in Who’s Who in America.

He welcomes comments from readers and can be reached through the Center for Management Effectiveness, Post Office Box 1202, Pacific Palisades, CA 90272. The Center’s other numbers are:

Telephone: (310) 459-6052

Website: http://tools4trainers.com

E-mail address: cmetrng@aol.com

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