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Chapter 13. Let’s Talk!

One of the best ways to elicit the information you need to do your job and increase your team’s effectiveness is to have regularly scheduled private meetings between you and your boss, in addition to regularly scheduled staff meetings. These meetings can improve communication between you and your boss, resolve problems and increase partnership accountability.

In a study conducted by R. Wayne Boss, professor at the University of Colorado Graduate School of Business Administration, regular manager-employee meetings had a positive effect on organization climate, team effectiveness and productivity. Participants in the study cited not just increased quantity of time with their supervisor, but improved quality of supervisor-employee communication. Naturally, the trust level between supervisor and employees also improved, because regularly addressing conflict prevented problems from growing.


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