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Part II: Focusing on the Big Picture > Other Ways to Find Out Your Boss’ Priori...

Chapter 7. Other Ways to Find Out Your Boss’ Priorities

Asking questions is not the only way to assess your boss’s priorities. Just by being alert, you can pick up valuable information. Be on the lookout for expressions and ideas used most often by your company’s management personnel. Here are some ways you can go about collecting these phrases:

  • Read messages posted on bulletin boards, company newsletters, memos from your chief executive officer, annual reports and stock market reports. Highlight how your company describes its goals, competition and problems. Try to find repeated key words such as “innovation,” “service to customers,” “excellence,” “commitment.”

  • Listen to themes that arise in meetings. For example, one committee includes this goal on every meeting agenda: “To involve total membership in decision making.”

  • In small businesses, goals may not be stated so publicly. Listen to what gets everyone excited and frustrated. You may hear people talking about “building repeat business” and “making sure that everything is done right the first time.”


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