• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 12. Communication Gaps > Exercise 3: Self-Assessment in Listening

Exercise 3: Self-Assessment in Listening

Assess your comprehension and listening skills by evaluating how often you engage in these poor listening habits when listening to your boss:

  Almost Always Almost Never
Problem Area 1 2 3 4 5
1. Disinterested in subject matter because it does not affect my job 1 2 3 4 5
2. Overly critical when manager speaks 1 2 3 4 5
3. Interrupt 1 2 3 4 5
4. Focus on details and miss main points 1 2 3 4 5
5. Fake attention because it is “the same old story.” 1 2 3 4 5
6. Avoid difficult topics 1 2 3 4 5
7. Allow distractions to interfere 1 2 3 4 5
8. Daydream in staff meetings 1 2 3 4 5
9. Allow emotional reactions to certain words or my boss to block the message 1 2 3 4 5
10. Give negative nonverbal cues 1 2 3 4 5
  TOTAL _____ (out of a possible 50)



PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint