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Part: IV People Who Ask Too Much > Learning to Let 'Em Go: The Demanding Client

Chapter 21. Learning to Let 'Em Go: The Demanding Client

You've probably heard the expression from the popular song "The Gambler": "You've got to know when to hold 'em; You've got to know when to fold 'em." Well, you've also got to know when to "let 'em go." In other words, know when to stop the game or walk away—in relationships, not just in cards or financial deals.

That's what one of my clients—let's call her Susan—discovered when a long-term social relationship that evolved into a work relationship broke down. Susan, an administrative assistant in a big company, got used to seeing Anna socially at parties, at an after-work pub, and at occasional Chamber of Commerce mixers. Soon they were friends, talking about personal experiences and parties, and Susan told Anna about her plans to develop a career doing public relations and advertising, initially alongside her current work. A few months later, when Anna, who worked as a training consultant, hoped to start a training program for executives and managers on motivating and rewarding employees, she hired Susan to help her with the marketing campaign.


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