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Chapter 19. Fraud Happens > What Should Annette Do—or What Should She Have Done...

What Should Annette Do—or What Should She Have Done?

Here are some possibilities. In Annette's place, what would you do and why? What do you think the outcomes of these different options would be?

Make sure it is clear what you are offering to do to help someone, such as stating that the phone is only for local calls.


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