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Part: III Ethical Dilemmas > When Somebody Wants to Change the Rules

Chapter 16. When Somebody Wants to Change the Rules

Certainly in today's fast-paced and changing business world, it makes sense to change the rules. You've got to adapt, and change, innovation, reengineering, transformation, and like words have a with-it cachet. Though people often resist saying goodbye to old habits, in time, most will change, and generally change is for the good, since it leads to better ways of doing things.

Yet sometimes, change does not work and backfires in the long run, such as when you change previously established rules to which everyone has agreed without getting their agreement. You may not know it at the time, because people may be afraid to state their feelings of resistance, but tensions and resentment can build up. Then, the change you want may lead to changes you don't, because the change breaks bonds of trust. You may not see the results right away—but down the road, watch out.


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