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Part: I An Aggressive Species > When a Problem Spirals Out of Control

Chapter 5. When a Problem Spirals Out of Control

If conflicts at work mushroom, feuds can turn into vendettas and spiral far beyond the original problem. Even some attempts to resolve them can backfire, as the blame game creates more and more victims. In such cases, even if you are not at fault, it is best to deal with blame and false allegations in a calm, cool, strategic way, or risk being caught in the undertow.

The situation is like being a passenger in a boat that could be capsized by a crazed passenger who is blaming you for a storm. You didn't cause the storm; you are not in charge of the boat; but the passenger thinks you are. So you have to gain control of the passenger or situation, but do so in a calm, controlled way—or your boat will go down.


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