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Chapter 12. Volatile Managers > Origins of Volatile Behavior

Origins of Volatile Behavior

Underneath the tendency of some managers to have explosive outbursts of anger, one generally finds considerable distress. They snap because they are in pain. As a result of depression, being burned out, an anxiety disorder, or post traumatic stress disorder, small annoyances feel overwhelming. Each new issue feels like the straw that broke the camel’s back.

Frequently, but certainly not always, there are troublesome personality traits and ways of perceiving the world that foster the irritability. In particular, many volatile managers have a tendency to interpret all actions as being directed at them. For example, if someone fails to help them, they see it as a sign of the person’s lack of consideration for them rather than simply a sign that the person was very concerned about other things. If they are depressed, they are likely to believe that people dislike them. If they are narcissistic, they may see others as being jealous or hostile.


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