• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL

Introduction > Outline of this Book

Outline of this Book

This book is divided into five parts:

Each part begins with an introduction to the general issues covered in the section: narcissism, unethical behavior, aggression, rigidity, and impairment. The introductions also begin the explanation of the differences between the types of managers discussed in that part so that you can quick-ly go to the type of manager you are having difficulty with and read that chapter in detail. Differentiating between different types of toxic managers is crucial, since interventions that work with one type of rigid or aggressive manager would backfire with another even though their behavior is similar on the surface.

Chapters on the different types of toxic managers begin with a discussion of how those managers behave and what drives their behavior. Detailed examples of such managers follow. The chapters then move on to discuss ways to cope with toxic managers above you and below you. The end of each chapter, and several of the special chapters, discuss how senior management and human resources can recognize potentially toxic managers early in their career, help toxic managers to contain their problematic behavior, place them so that they will not adversely affect the organization, and determine when to get rid of them.

  • Chapter 1—Emotional Intelligence Approach to Coping with Toxic Managers and Subordinates: What Do I Do with These People?

Part I—Narcissistic Managers—Copernicus Was Wrong: I’m the Center of the Universe

  • Chapter 2—Grandiose Managers: Legends in Their Own Minds

  • Chapter 3—Control Freaks: You Will Do Absolutely Everything My Way

  • Chapter 4—Paranoid Managers: They’re Out to Get Me

Part II—Unethical Managers—Rules Are Made to Be Broken

  • Chapter 5—Antisocial Managers: Breaking Rules Is Fun

  • Chapter 6—Unethical Opportunists: I Have to Break This Rule

Part III—Aggressive Managers—How Many Ways Are There to Hurt You?

  • Chapter 7—Ruthless Managers: Cold, Calculating, Cutthroat

  • Chapter 8—Bullying Managers: Haze Week Never Ends

  • Chapter 9—Homicidal Managers: You Won’t Get Away with That

  • Chapter 10—Sexual Harassment: I Won’t Take No for an Answer

  • Chapter 11—Chauvinists Needing Diversity Training: I’m Better than You" endterm="ch11.title"/>

  • Chapter 12—Volatile Managers: Everything Upsets Me

  • Chapter 13—Frantic Colleagues: I Can’t Stop Racing Around

  • Chapter 14—Underpinnings of Aggression: Why Am I So Angry?

  • Chapter 15—Surviving Aggression: Strengthening Your Defenses

Part IVmdash;Rigid Managers—You Will Do It My Way

  • Chapter 16—Compulsive Managers: Slaves to Work and Perfection

  • Chapter 17—Authoritarian Managers: Bureaucratic Monsters

  • Chapter 18—Dictatorial Managers: I’m in Charge

  • Chapter 19—Oppositional Coworkers: Any Way but Your Way

  • Chapter 20—Passive-Aggressive Managers: You Can’t Make Me

  • Chapter 21—Organizational Impact of Rigid Managers: Innovation Stymied

Part V—Impaired Managers—I’m Not at My Best

  • Chapter 22—ADHD: Distracted, Disorganized, Impulsive

  • Chapter 23—Anxiety: Nervous, Frightened, Worried, Preoccupied

  • Chapter 24—Depression: Pessimistic, Exhausted, Irritable, Unhappy

  • Chapter 25—Posttraumatic Stress Disorder: I Can’t Believe This Happened and I Can’t Stop Thinking About It

  • Chapter 26—Burnout: Used Up

  • Chapter 27—Bipolar Disorder: Invincible to Depressed and Back

  • Chapter 28—Alcohol and Drug Abuse: Only the Bottle Takes Away My Stress

Part VI—Developing and Harnessing Emotional Intelligence—Low-Hanging Fruit

  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint