Chapter 26. Burnout

Used Up

Burnout creates a high financial cost for companies as a result of impaired performance, reduced retention, disability claims, and increased medical costs. The financial cost to the individual is also substantial as a result of impaired performance with a negative impact on bonuses and promotions. The cost in terms of quality of life is more extensive, with a loss of pleasure in life, decreased ability to give to loved ones, and loss of a sense of fulfillment in one’s work. Dealing with the problem entails some short-term costs but offers significant long-term gains. More often than not, however, the problem is ignored and left to take a heavy toll.