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Chapter 13. Frantic Colleagues > Emotional Intelligence Approach to Frantic Man...

Emotional Intelligence Approach to Frantic Managers

Dealing with Superiors

Frantic managers are so overwhelmed by anxiety and stress that they become clueless. Sometimes, if you catch them during a quiet period, they may be open to hearing that their frantic pace and failure to include people in discussions makes it difficult for people to work with them. You must avoid attacking or demeaning them, since this could lead them to become angry. You are, after all, talking to your boss, and rank has its privileges. Recognizing their heavy responsibilities and hard work is often helpful. Suggesting ways in which you can better support them and lighten their load can also be beneficial.

Dealing with Coworkers

The approach to frantic coworkers is similar. You can, however, usually be blunter with coworkers. Nevertheless, as much tact as possible, is still desirable.


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