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Part VI: Developing and Harnessing Emotional Intelligence

Part VI: Developing and Harnessing Emotional Intelligence

Low-Hanging Fruit

Enhancing your emotional intelligence and the emotional intelligence of your company can markedly enhance your success and productivity. Emotional intelligence improves the ability of people to communicate and work effectively together. It is the foundation of a company’s social capital. Emotional intelligence also decreases the frequency and severity of toxic behavior and increases the ability of people to cope with whatever toxic behavior that does occur.

The return on the investment for your efforts to increase your own emotional intelligence and the emotional intelligence of your company will be substantial. It is one of the safest and most productive investments individual managers and companies can make.

Part VI Overview

The chapters in this section deal with different aspects of promoting emotional intelligence. Chapter 29 shows an individual how to enhance his or her emotional intelligence. Chapter 30 focuses on how to increase the level of emotional intelligence throughout an organization. The Addendum provides a template for decision-making when faced with toxic behavior.

  • Chapter 29—Developing Your Emotional Intelligence

  • Chapter 30—Using Emotional Intelligence to Develop Your Company

  • Addendum

Further Reading

http://www.eiconsortium.org/



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