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Library of Congress Catalogine-in-Publication Data

Lubit, Roy.
  Coping with toxic managers, subordinates...and other difficult people./Roy Lubit
    p. cm.—(Financial Times Prentice Hall books)
  Includes bibliographical references and index.
  ISBN 0-13-140995-6
  1. Managing your boss. 2. Emotional intelligence. 3. Executives—Psychology.
  I. Title. II. Series

HF5548.83.L83 2004
650.1’3—dc21                                                    2003062416

Editorial/production supervision: Kerry Reardon

Cover design director: Jerry Votta

Cover design: Mary Jo DeFranco

Art director: Gail Cocker-Bogusz

Manufacturing manager: Alexis Heydt-Long

Manufacturing buyer: Maura Zaldivar

Executive editor: Jim Boyd

Editorial assistant: Richard Winkler

Marketing director: John Pierce

Marketing manager: Laura Bulcher

Development editor: Russ Hall

Full-service production manager: Anne R. Garcia

© 2004 Pearson Education, Inc.

Publishing as Financial Times Prentice Hall

Upper Saddle River, NJ 07458

Financial Times Prentice Hall offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales. For more information, please contact: U.S. Corporate and Government Sales, 1-800-382-3419, corpsales@pearsontechgroup.com. For sales outside of the U.S., please contact: International Sales, 1-317-581-3793, international@pearsontechgroup.com

All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America

First printing

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