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Addendum > Strategic Assessment for Dealing with Toxic Subordinates

Strategic Assessment for Dealing with Toxic Subordinates

  1. What is the problem?

    • Grandiose narcissism

    • Unethical behavior

    • Rigid behavior

    • Aggressive behavior

  2. How important are different factors in driving the problematic behavior?

    • Personality traits

    • Anxiety, depression, impulsivity

    • Stress

    • Organization’s culture

    • Prior or current role models

  3. What are the company’s values?

    • Above all else make the numbers

    • High quality products

    • Good place for employees to work

  4. What is the cost to the company and its people of the destructive behavior?

    • Reduced productivity; damage to strategy

    • Decreased innovation

    • Retention and recruiting problems

    • Potential lawsuits (How serious?)

    • Reputation problem

    • Damage to client relationships

    • Unhappiness

  5. How likely is the person to perform acceptably if given coaching and therapy?

    • What is the cost to the company while waiting for change to occur?

  6. What is the cost of removing the person?

    • How crucial are his or her skills?

    • How crucial are his or her contacts?

    • How replaceable is he or she?

    • How likely is it that a new person will do better?

    • How costly is the downtime in bringing a new person up to speed?

  7. What must be done to remove the person?

    • Things to do to avoid a lawsuit

      1. Documentation and building the case for removal

      2. Attempt at executive coaching

      3. Probation

    • Prepare a successor

      1. Develop necessary knowledge and skills

      2. Develop client relationships


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