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Chapter 7. The Winning Combination > Happy Employees Are Usually High Producers

Happy Employees Are Usually High Producers

The goal of good human relations is not just happy employees, but happy employees who produce more. The goal is greater productivity and ultimately greater profit. It is theoretically possible that a business organization could devote so much time and money to making employees happy and comfortable that the company could go broke and out of business. Management is therefore not interested in making people happy just because happy people are nice to have around or because happy people stick with their jobs longer. Management is interested in making their employees happy because happy employees, under the right leadership, can be motivated to achieve greater productivity.

Management’s focus on productivity should not be interpreted as meaning employers are sensitive to their employees’ needs only because they are interested in increasing productivity. Not true. Nevertheless, management (and their employees) must fully accept the economic truth that survival under free competition requires a continual improvement in personal and group productivity.


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