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Suggested Answers to Cases > Case 7: Insight

Case 7: Insight

Ted’s impatience and exasperation are understandable. But the supervisor had a point and was right in counseling him to keep his cool and not further damage his horizontal relationships. Ted was well along the way to becoming a supervisor. If he had continued being critical of others, he might have forfeited his opportunity.

It should be pointed out, however, that Ted was in a tough spot. Due to jealousy and other conflict-causing human factors, it is a human-relations challenge to maintain a personal productivity level above that of your co-workers and still maintain good relations with them. However, if Ted really wanted to be the next supervisor, this was the price he might have to pay.


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