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Chapter 14. Worry About the Other Shoe D... > Preventative Steps for All Workplace... - Pg. 150

Worry About the Other Shoe Dropping-- Violence 150 Do a safety audit. A safety audit is an examination of both the physical space of a company and its policies to determine whether optimal safety is provided for. For example, you'd be amazed at how many individual offices place the owner away from the door, or have easy access to the door blocked by furniture or any visitor. In the event of a potentially violent situation, the office owner can't get out without going past the potential attacker. Provide support services for those in distress. Most larger companies provide such support services, often packaged as part of an Employee Assistance Program (EAP), but such services may also be a part of healthcare benefits. While these benefits and programs do add cost, what's a life worth? By having support programs and resources available, it allows each manager to use them as nee- ded. Often the need comes up unexpectedly. From the Manager's Desk A crisis can occur anytime and anywhere. Your ability to respond to an emotionally distressed employee might mean the difference between life and death. Keep a list of help resources (crisis lines, substance abuse agen- cies) with you at all times. Don't just have it in your office.