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Chapter 4. Why Me, Lord, Why Me?—The Man... > It's in Your Self-Interest - Pg. 43

Why Me, Lord, Why Me?--The Manager's Burden 43 The Least You Need to Know · Difficult behavior is often not about you. · Realize that you might be a contributor to difficult-people problems. · A common management mistake is to ignore difficult behavior until it's grown into a huge problem. · Managers have extra responsibilities regarding difficult people and situations. · It's in your own interest to address difficult situations early, and not ignore them.