Share this Page URL

Chapter 3. What Makes Difficult People T... > What Are Difficult People After? - Pg. 32

What Makes Difficult People Tick ... and Tick ... 32 From the Manager's Desk True star performers who want to be the straw that stirs the drink are hard to deal with. You need to decide whether treating someone like a star is likely to make him or her less or more difficult. It's tough to know in advance. Oftentimes, difficult interpersonal behavior comes from people who have this strong, almost com- pulsive need to show themselves and others that they are worth something. So it isn't that they are evil or intentionally unpleasant, but rather that they are often desperate. A Reaction ... I Need A Reaction This motivation is actually linked to the other ones we have talked about so far. Believe it or not, some people seem driven by a desire to cause reactions in other people. It's almost as if they don't believe they are alive and breathing unless they can stir up the people around them. What's odd about such people is they don't seem to care whether they generate a positive reaction, like praise, or a negative reaction, like being yelled at. They seem to gain some psychological satisfaction from either.