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Chapter 9. Using Performance Management ... > The Important Parts of Performance M... - Pg. 90

Using Performance Management to Help 90 If you lack one or both of these and an employee files a grievance or takes other legal action, you might find you don't have a leg to stand on. So, the performance-planning stage and the recording of the results can be used to support other actions, if they ever become necessary. While there is no such thing as absolute legal protection (who can figure how courts will rule?), they are very important. Ongoing Performance Communication All too frequently, managers focus on performance reviews and forget what is probably a more important part of the entire performance-management process--ongoing performance communi- cation throughout the year. It's a simple thing. Ongoing performance communication is a two-way process to track progress, identify any barriers to performance, and provide feedback to employees. It's also a way for managers to stay informed about what's going on. Employee Handbook Ongoing performance communication is about talking throughout the year about employee progress, any bar- riers to successful performance and a chance to share information and feedback.