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Chapter 8. Parrying the Difficult Thrusts > The Meeting Disrupter - Pg. 82

Parrying the Difficult Thrusts 82 First, apply normal meeting management procedures. Always have an agenda that specifies the expected outcomes of the meeting, not just what will be discussed. There should be someone who has the responsibility to see the agenda is adhered to. You need not follow a rigid rules-of-order process, but you do need someone to follow up. It's not a bad idea to rotate the chair of the meeting among staff. This helps meeting disrupters see how difficult it is when others at the meeting are less cooperative. From the Manager's Desk It's OK for the chair or you (the manager) to interrupt someone who is speaking inappropriately. While it may seem rude, the other meeting attendees will appreciate it. If you have an agreed-upon agenda, then you use that to justify the interruption. The reason the agenda is so important is that it is used to justify decisions to move on as well as to stop potential meeting disrupters from getting the meeting off subject. For example, if Dianne goes off on a tangent, the chair (or you) should jump in and say, "We really