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Index > Index - Pg. 287

Index 287 complainers, 74, 75, 76, 77 meeting disrupters, 81, 82 naysayers, 83 work and responsibility avoiders, 81 behavioral managements venomous people, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129 changing behaviors, 253 altering personality, 254 mind-set, 254 communication styles (see communication styles) conflict resolutions, 97, 98 arbitrations, 105, 106, 107 mediations, 98, 99, 100, 101, 102, 103, 104, 105 constructiveness, 50, 51 feedback tools, 65 feedbacks direct feedback, 68 emotional feedback, 66 facilatative feedback, 68 factual feedback, 66 guidelines for giving, 70, 72 task feedback, 69 illegal activities law enforcement agency, 191 options to dealing with activities, 188 legality issues, 130 disciplinary actions, 133, 134, 135, 136 laws, 131, 132 safe work environments, 136, 137 looking at own behaviors, 37, 243, 244, 248 behavioral indicators, 246, 247, 248 benefits, 244, 246 J jelly-fished out bosses, 155 L labeling difficult people, 15 vs. focusing on behaviors, 16, 17 lack of social skills, 27, 28 languages (see communication styles) law enforcement agencies dealing with bosses illegal activities, 191 law enforcement agency dealing with managers illegal activities, 191 laws, 131 disciplinary issues, 133, 134 progressive disciplines, 134, 135, 136 environmental safety issues, 136, 137, 138 explicit contracts, 131 federal laws, 131 implicit contracts, 131 interpretations, 132, 133 local laws, 131 learned behaviors, 27 legalities, 130, 131 disciplinary issues, 133, 134 progressive disciplines, 134, 135, 136 environmental safety issues, 136, 137, 138 laws, 131 explicit contracts, 131 federal laws, 131 implicit contracts, 131