Share this Page URL

Chapter 11. Indentifying the Venomous Di... > Tying Up the Venomous Person in a Ni... - Pg. 118

Indentifying the Venomous Difficult Employee 118 Little white lies are one thing. However, when a person lies about you (or coworkers or why jobs aren't done), that's a problem that becomes serious. Venomous people often lie about things, or distort reality to suit their own causes. Let's provide a tip or two right now. First, never confront or challenge a liar in public. If, for example, at a meeting, Diane lies about something you said, don't call her a liar. Chal- lenging a person directly (even in private) is not likely to generate enough rapport to avoid an ugly confrontation. What, you say? You won't stand for dishonesty? Here's a way of dealing with it so that it allows Diane a face- saving out. When Diane says something that's not accurate or not truthful about you, then you say: "Diane, I think we have different recollections about what was said at that meeting. I recall it [then you put forth what you feel is the truth]. Is it possible that's more accurate?" Insider Secrets When we witness lying or are lied to, we tend to have strong emotional reactions. We want to even the score, or exact revenge when we feel we are being played for a fool. It's natural, but that idea of vengeance or retribution almost always makes things worse. It's better to allow some face-saving for the other person. By humiliating someone you will make an even more bitter enemy. Don't try to pressure or bully a person into