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Part: 6 I Confess, I'm Difficult (Help for the Guilty) - Pg. 242

242 Part 6. I Confess, I'm Difficult (Help for the Guilty) OK, confess now. You aren't perfect. No doubt there are people who think you are a pain in the neck, and at least sometimes, they're probably right. We're all difficult sometimes, but it's important to look at ourselves to see whether our own quirks and habits are creating problems for ourselves. We'll look at the possibility that you are difficult too often and at how to determine whether that's true. We'll give you specific tips and suggestions about how you can change your use of language so that people see you as easier to work with.