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Chapter 16. Fighting Fire with Water— Yo... > Quitting Immediately - Pg. 171

Fighting Fire with Water-- Your Difficult-Boss Options 171 Never, ever use an ultimatum as a bluff. Don't say you will leave when you aren't prepared to leave. I guarantee you that if you give an ultimatum, someone will call you on it. I once worked with a woman who had actually quit her high-paying job seven times and withdrew her resignation seven times. Unfortunately for her (but great for everyone else), the seventh time was the charm. Upper man- agement refused to ignore her resignation. She got her bluff called. Appeals It's the old "go-over-the-head" approach to boss problems. There are actually two forms of this. 1. 2. The first is the out-in-the-open attempt to involve the boss's boss to fix a difficult situation. The intent is to solve a problem, not get your boss. The second attempt falls under the sneaky tactics because it's behind the scenes, really in- volving the backroom politicking techniques you no doubt hate when they're used on you. Let's take a look at these options. Appeals to the Boss's Boss First, let's look at involving your boss's boss in the spirit of help and cooperation. There are two ways of doing this. The first is with the involvement of your boss. You approach your difficult boss, lay out the problem(s) you're having with his or her behavior and decisions, and ask the person whether he or she is willing to involve the boss up one notch. The idea is to get your boss's cooperation to enlist the help of the senior boss, and not to go around your boss without his or her involvement or knowledge.