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Chapter 19. Difficult Colleagues > The Annoying and Frustrating - Pg. 199

Difficult Colleagues 199 So, the reason to address your own inner reactions is that you're the one who pays the price for being annoyed. It isn't the bad-tie guy who has his blood pressure skyrocket. It's you. OK, Wise Guy, How Do I Change My Perceptions? So, you're tired of letting a bunch of little things get to you. You don't want to allow that annoying colleague to get under your skin. And you recognize you can't control the behavior of everyone around you, but you can start thinking and reacting differently. We're going to go through some techniques to help you modify what may be an overreaction to annoying behavior. The principle behind changing our own reactions has to do with what we call self-talk . Simply, self- talk refers to what we say to ourselves, in our heads. We know that self-talk influences our reactions in many situations. Some kinds of self-talk result in increased anger and frustration, while other kinds help us keep things in perspective. Self-talk either feeds negative emotions or helps us reduce them. Employee Handbook Self-talk refers to what we say to ourselves, in our heads. We know that self-talk influences our reactions in