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Part IV: Management Skills > Coaching Employees Through Their Mistakes

Chapter 24. Coaching Employees Through Their Mistakes

Making mistakes is inevitable. But how you handle your employees’ mistakes will make a difference in how they accept responsibility in the future. The self-empowered manager knows that mistakes are opportunities for coaching employees to:

Identify the cause of the mistake.

Determine corrective actions.

Learn how to prevent the recurrence of the same mistake.

Be more comfortable being accountable.


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