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Part III: Interpersonal Skills > Recognizing Conflict Roles

Chapter 14. Recognizing Conflict Roles

When people do not have clear and fair agreements, conflict often results. Preventing such situations is a major reward of using the win-win philosophy and the open, honest negotiation of the contractual approach. Not all conflict can be prevented, however, and resolving conflict can be one of the most difficult tests for the self-empowered person.

A valuable explanation of how conflict happens was developed by psychologist Stephen Karpman. [*] He recognized that conflict involves people playing predictable roles with one another, and he arranges these roles in a triangle.

[*] Stephen Karpman, “Fairy Tales and Script Drama Analysis,” Transactional Analysis Bulletin VII, No. 26.


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