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About the Authors

About the Authors

Sam R. Lloyd is president of SuccessSystems, Inc., an international training and consulting firm based in Boulder, Colorado. Sam has worked with organizations for over 25 years providing training for a wide variety of individual and organizational needs. Sam served for 10 years as a university faculty member and administrator, and has a background in sales, sales training, and supervision in the insurance industry. Besides heading SuccessSystems for 20 years, Sam has also completed all coursework for his Ph.D. in Organizational Behavior. In addition to Self-Empowerment, Sam is the author of Developing Positive Assertiveness and Accountability, both by Crisp Publications.

Tina Berthelot is vice president and co-owner of SuccessSystems, Inc. Tina has worked with thousands of people in all kinds of organizations during the 17 years she has been part of SuccessSystems. Her specialty is training to improve the personal and interpersonal effectiveness of her participants. She has received outstanding ratings from those she has taught, including clients from Bristol-Myers Squibb, Hewlett-Packard, StorageTek, and the county of San Bernardino, California.

How to Use This Book

This Fifty-Minute­™ Series Book is a unique, user-friendly product. As you read through the material, you will quickly experience the interactive nature of the book. There are numerous exercises, real-world case studies, and examples that invite your opinion, as well as checklists, tips, and concise summaries that reinforce your understanding of the concepts presented.

A Crisp Learning Fifty-Minute­™ Book can be used in variety of ways. Individual self-study is one of the most common. However, many organizations use Fifty-Minute books for pre-study before a classroom training session. Other organizations use the books as a part of a systemwide learning program—supported by video and other media based on the content in the books. Still others work with Crisp Learning to customize the material to meet their specific needs and reflect their culture. Regardless of how it is used, we hope you will join the more than 20 million satisfied learners worldwide who have completed a Fifty-Minute Book.

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