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Chapter 7. The Listening Hand > SUCCESS CARD 32: Listen Up

SUCCESS CARD 32: Listen Up

If you report to a manager, you know you have to listen to him or her. How well do you listen up? Do you listen without defensiveness? Are you accepting? Do you ask for more input? Asking for feedback is a mark of healthy self-esteem. If you have the courage to ask for help, you have the courage to take the next step. Superiors, especially, appreciate it when you seek their expertise, as long as you don't abuse their time. How you follow up to the feedback is just as important as asking for it, but asking is the first step.

Kathleen's Move Naturally self-assured, Kathleen rarely asked for anyone's opinion. She was just one of those people who had good instincts the first time around. However, while volunteering to coach tennis, she met another player who taught her a different kind of lesson. Ryan was not only a great teacher but also a great learner. He would stay late to work with the “pro” on duty to continually hone his own skills. Sometimes Kathleen would play a match with Ryan, and as the months went by, she watched his serve improve to the point that she could barely return it. One evening, sweating and walking off the court, it hit Kathleen that even though you were good, you could always get better. You just had to ask for help and practice the advice you were given.



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