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Chapter 5. Policies and Policing …Settin... > Unseen Rules Aren’t Rules at All

Unseen Rules Aren’t Rules at All

Like it or not, every community site comes with a set of rules. There is behavior that is welcome, and behavior that is not. And no matter how elegantly designed your site is, when push comes to shove, you still need to have rules.

The challenge, then, is to set the rules wisely, communicate them clearly, and enforce them fairly.


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