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Chapter 9. Email Keeps the Conversation ... > Email and Web: The Two Great Tastes ...

Email and Web: The Two Great Tastes That Go Great Together

Some of the most interesting things in a virtual community can come in the interaction between email- and web-based communities. Because the two tools can bring out different sides of a person, it makes sense to mix them together in a community setting.

Good communities have both homes and parks, or, put another way, private spaces and public spaces. Email feels like a private place, a bedroom or living room. The web, on the other hand, is much more like a public park: outside in the sun, available to everyone.


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