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Chapter 9. Email Keeps the Conversation ... > The Good and Bad of Ownership

The Good and Bad of Ownership

The thing about running an email community is that it’s never really yours. There is no value in a Majordomo list with no one on it. It’s your users who create the value.

Accordingly, they will feel a strong sense of ownership in a twoway list that they take part in, and rightfully so. That means that you’ll need to exercise caution in asserting your authority. Members may begin to feel entitled to say whatever they want— after all, it’s their list.


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