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Acknowledgements

Acknowledgements

This book would not exist without the valuable contributions of some very talented folks.

On the professional side, I’d like to thank everyone at New Riders, especially my editors: Victoria Elzey, Karen Whitehouse, and Michael Nolan, as well as my fellow writers (and inspirations): Jeffrey Zeldman, Jeff Veen, and Nathan Shedroff. And huge, happy thanks to Claire Robertson for her fantastic cover illustrations.

I’d also like to thank all the people who took the time to lend me their expertise in interviews for this book: Lance Arthur, Phil Askey, Tom Burns, Steven Champeon, Caleb Clark, Joshua Davis, Rusty Foster, Noah Grey, Matt Haughey, Steven Johnson, Philip Kaplan, Rob Malda, Terrence Parr, Howard Rheingold, Adrian Roselli, John Halycono Styn, Emma Taylor, and Matt Williams.

And on the personal side, I’d like to thank my sweetheart Heather Champ, for putting up with me during the writing process, and my parents Morris and Lois Powazek, for their 28 years of unrelenting encouragement. I get my hope from you.

I’d also like to thank the Reverie Coffee Shop, where much of this book was written, and DJ Shadow, who unknowingly provided the soundtrack.

Finally, I’d like to thank all of the people who have ever shared their story in the {fray}, posted a complaint in Kvetch!, or participated with me in any virtual community. Without you, I’d never have learned the lessons in this book. Thank you.

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