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Chapter 1. The Deep Changes > Changing the Technology Mindset

Changing the Technology Mindset

Most people who work in information technology (IT) love the technology. They are in the field because technology is fun, challenging, and impressive. The developer's job is to understand the technology and use it. Therefore, developers naturally focus on learning about the technology, and they feel excited about using the latest, most powerful facility. To a degree, this creates development groups that are more focused on creating something impressive and cool instead of practical and useful.

Knowledge of usability factors, together with working with usability engineers, helps create a major shift in the way that IT professionals see technology. Technology is a tool that lets you meet user needs. Much like a professional carpenter who picks the tool that best meets the need and does not anxiously seek an excuse to use the latest hammer, developers need to focus on creating the right tools and not just the tools they want to create.


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