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Chapter 5. Strategy > What to Consider When Developing the Strategic Plan

What to Consider When Developing the Strategic Plan

While it may take two years to complete your overall institutionalization effort, your strategic plan should cover the next 6 to 12 months. It should identify necessary staff, financial support, and the activities appropriate for your environment. You should also put your strategy in a sequence that optimizes efficiency and process acceptance and includes a set of decision points where you will assess the progress and value of the effort. Your strategy must identify the planned activities, time frame, resources, and responsible entities in your organization and should address the following questions.

  • What sequence of usability initiatives will work best? Although some steps must be completed before others, you have choices on some of the sequence decisions you make.

  • Have you considered your environment? How does your organization affect the way you implement the institutionalization of usability?

  • What are your most pressing concerns and objectives? As you begin the process of institutionalizing usability, you can have it unfold in a way that meets your most important issues.

  • Are there people or organizations that most need to get on board? Pockets of resistance exist in every organization. Identifying yours and building them into your strategic plan is critical.


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