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Chapter 3. The Web Environment > The User Environment

The User Environment

Designing suitable Web sites requires an understanding by the designer of the user's Web ecology—that is, the totality of relations between Web users and their environments. The user's Web ecology is composed principally of two spaces: physical space and cognitive space.

The Physical Space

The physical space of Web users is the actual physical environment in which Web users function, perform, and make and execute decisions relative to a selected Web site. Their environment can be the office, the home, school, or a public venue. The physical environment of Web users can have a direct impact on how the user interacts with the Web. Users take action with a perspective and a mental model that is partially biased by their physical environment. The elements of the physical space that can affect the user's interaction with the Web include the following.


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