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Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and Addison-Wesley was aware of a trademark claim, the designations have been printed with initial capital letters or in all capitals.

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Library of Congress Cataloging-in-Publication Data

Badre, Albert.

Shaping Web usability : interaction design in context / Albert N. Badre.

p. cm.

Includes bibliographical references and index.

ISBN 0-201-72993-8

1. Computer software—Development—Human factors. 2. Computer input-output equipment. 3. Human-computer interaction. 4. World Wide Web. I. Title.

QA 76.76.D47 B338 2002

005.2'76—dc21 2001056075

Copyright @ 2002 Pearson Education, Inc.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior consent of the publisher. Printed in the United States of America. Published simultaneously in Canada.

For information on obtaining permission for use of material from this work, please submit a written request to:

Pearson Education, Inc.

Rights and Contracts Department

75 Arlington Street, Suite 300

Boston, MA 02116

Fax: (617) 848-7047

Text printed on recycled paper

1 2 3 4 5 6 7 8 9 10—MA—0605040302

First printing, January 2002


To Barbara and David

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